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We collect basic customer information such as name, email, shipping address, and payment details to process orders and communicate with customers.
Payment processing is handled securely by third-party providers. We do not sell or rent customer data.
Customers may unsubscribe from marketing communications at any time.
Due to the nature of the product, all sales are final unless the item arrives damaged.
If your item arrives damaged, contact us within [X] days of delivery with photos.
We reserve the right to approve or deny refund requests.
Orders are processed within 3 business days.
Presale orders may require extended processing times. Estimated shipping timelines will be communicated at checkout.
Rug Genie is not responsible for carrier delays once packages have shipped.
Terms & Conditions – Rug Genie
Effective Date: Feburary 20, 2026
By accessing and purchasing from Rug Genie, you agree to the following terms:
Product Use
Rug Genie is designed to assist in securing rug corners. Proper installation and placement are the responsibility of the purchaser.
Users agree to:
Rug Genie is not liable for:
Use of the product is at the purchaser’s own risk.
Orders
We reserve the right to refuse or cancel orders at our discretion.
Intellectual Property
All content, images, branding, and product designs are the property of Rug Genie and may not be reproduced.
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